Multivendor Services

Ready to reduce downtime, increase productivity, enhance compliance - and spend more time making discoveries?

With so many different vendors' instruments in your lab, it can be challenging to ensure everything is being maintained properly. Some labs struggle to get the most productivity and efficiency from all their instruments, while others need to streamline and simplify workflows to maintain regulatory compliance - and reduce the risk of non-compliance. Either way, you're always scrambling to figure out who to call for service as quickly as possible before you lose too much time and money.

What if there was a one-stop service contract option for your lab - from a company with decades of deep-seated multivendor experience - that repaired your instruments, regardless of manufacturer, offered state-of-the-art validation and compliance services, and provided reliable preventative maintenance? That's what OneSource Multivendor Service is all about.

Overview

We offer multiple service contract options that ensure your most critical instruments - even those that aren't manufactured by PerkinElmer - are well maintained, keeping your lab running at peak performance. Other benefits include:

• Our highly trained and trusted service support team
• Options for regularly scheduled Preventive Maintenance
• One point of contact, one request, one purchase order

PerkinElmer Field Service Engineers receive rigorous training and have a wide range of experience in servicing different technologies. No matter the instrument type or manufacturer your Service Engineer will follow instrument specific procedures and training to ensure the highest quality service, resulting in best in class first time fix rates. Currently, multivendor service contracts are available for most major OEMs and instrument types. Don’t see your equipment below? Ask us about your specific needs - our capabilities are always expanding.

Equipment Coverage Chart