Instruments Support Services

Maximize your instrument investment while avoiding the high costs associated with unexpected instrument downtime with a service plan.

Today there are many laboratories that still believe they do not need a service contract, or that they can rely on ad-hoc support that will arrive quickly when issues arise. Unfortunately, these misconceptions can leave labs vulnerable to unexpected costs, compliance issues, and costly downtime.

Even the most reliable equipment can experience unforeseen failures, often due to human error or other unpredictable factors. That is why protecting your instruments is key to maintaining productivity and avoiding surprises.

Our Comprehensive Service Plans Can Help You:

• Maximize uptime by keeping your instruments performing at their best with fewer disruptions and minimize the cost of ownership
• Boost productivity by reducing downtime, extending instrument life, and empowering your team to work more efficiently
• Stay proactive and prevent unexpected expenses with scheduled maintenance and full coverage for repairs, including replacement parts
• Stay compliant by meeting industry standards and regulatory requirements with confidence

We offer dependable, single-source coverage across a wide range of service plans designed to fit your specific needs and funds. Each plan provides rapid, priority response from our expert engineers, all of whom are regularly recertified to maintain world-class service quality even in the most demanding laboratory environments.

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